| Ulster Bank and KBC are set to leave the Irish market over the coming months and have started to write to their customers asking that they find a new bank. |  |
Your New Ireland Policy
If you’re making payments by direct debit:
If you pay premiums to us from an Ulster Bank or KBC account, we need you to provide us with your new bank account details as soon as you have them. It’s important that we are able to continue to collect your premiums on time.
If you are receiving a payment from us:
If we make payments to your Ulster Bank or KBC account, we need you to give us your new bank account details as soon as you have them. This is to make sure we can continue to pay you on time.
Updating your payment details
We want to make this process as easy as possible for you and have outlined some options you can choose from below.
Important information:
Before updating your new bank details, please ensure:
- Your new bank account is active
- Your account is a SEPA bank account*
- Your New Ireland policy is active and you currently pay premiums to your policy
- The bank account is in the policy owner(s) name
*All EU member states and the United Kingdom are SEPA members.
How to update your Bank Details, please see below:
By Phone
You can give us a call on 01-617 2000 and we’ll be happy to update your details over the phone. Calls may be recorded for training and verification purposes.
By Email
Simply download our Direct Debit Mandate form and return to us signed and completed by email. You can take a picture of it on your phone and email it to us at the relevant email address here.
By Post
Download our Direct Debit Mandate form and return it to us signed and completed to:
FreePost,
New Ireland Assurance,
5 – 9 Frederick Street,
Dublin 2
D02 DF29
We’ll update your policy with your new bank account details for you and write to confirm when this is done.