Our Customer Service team is here to help. However, due to Covid 19 most of our colleagues are now working from home and some of our phone lines may not be open at present. To provide you with the best possible service, we have outlined the ways you can contact our teams below.
For information on:
- Protection, Savings and Investments phone 1850 200 318 or (01) 523 9810 or email firstname.lastname@example.org
- Pensions before retirement phone (01) 511 9204 or email email@example.com
If you have a Personal Retirement Savings Account (PRSA) please contact us by email at individualPRSA@newireland.ie
- Pensions at / after retirement: Email firstname.lastname@example.org
- To make a claim on your Life Assurance policy, please contact us by email at email@example.com
The phone lines above are currently open from 10am to 4pm Monday to Friday, excluding public holidays. You can however email us at any time at the email addresses provided, and we will be in touch as quickly as possible. When emailing us, please include your full name, contact details and policy number (if applicable) with your query. Alternatively, you can contact your financial broker or advisor who will be happy to help.
We look forward to helping you.