This document describes how we use cookies and other online technologies on our websites. It applies to anyone who visits our websites or apps, and should be read along with our PrivacyStatement,<"https://www.newireland.ie/uncategorized/dataprotection/">Data Privacy Notice and website terms and conditions. When we use the words we, our and us here, we mean New Ireland, New Ireland Assurance or New Ireland Assurance Company. The word cookie in this document can also refer to other technologies, such as pixels or tags that collect information when you use our website or apps.
What are cookies?
Cookies are small pieces of information, placed on your device by us when you visit a website or use an app belonging to us. Some of these cookies can be recognised by websites when you visit them. This can help keep track of your preferences, and also helps us keep our website and apps secure.Informationabouthow you can manage cookies is provided further on in this document.
How do we use them?
The information collected by cookies enables us to understand the use of its site, including the number of visitors it has, the pages viewed per session, time exposed to particular pages etc. This in turn helps to provide visitors with a better experience. We will not attempt to ersonally identify visitors fromt heir IP addresses. Cookies do not in any way compromise the security of your computer. The cookies we use (see the table further on in this document) help make our website work or to give you a better experience in different ways, including:
- Improving the way our services work
- Others help with the security of our websites and apps. For example, if you are logged in to our Pensions Scheme Online.
- Some support delivery of webinars or videos we have on our websites.
How long do the cookies last?
Type of cookie | Details |
Session | Stored in your device s memory only while your browser is open. |
Persistent | Remain stored until a specific expiry date or until you delete them. See the section How can you manage cookies for information on how to delete cookies. |
Who provides the cookie?
Type of cookie | Details |
First party | Placed by us on your device and used only by us. |
Third party | Cookies owned by other organisations (such as advertising or social media partners) used on our websites and apps. |
What categories of cookies do we use?
The cookies we use fall into four categories: necessary, functional, performance and advertising.
Necessary cookies
These allow you to move around our websites and apps and access secure areas of our websites and apps. Without them, we cannot provide the services you want on our websites and apps. You do not need to give us consent for necessary cookies to be used they will be set automatically if you use our website orapps.
Functional cookies
These allow our website to remember choices that you have made on our websites previously. This could include things like your preferred language, or changes you ve made to the size of the text on a specific page. They can keep track of your progress when you re completing online application forms. Functional cookies can also be used to provide services you ve asked for, like watching a video or webinar on our website.
Performance cookies
These cookies collect information about how you use our websites. They tell us which pages you go to most often, and whether you get error messages from web pages. All information used by performance cookies is anonymous.
Advertising cookies
Advertising cookies (also called targeting cookies) help us shape our advertising and make it more relevant to you We and our third party advertising partners use these cookies to understand what you’re interested in on our website, and to identify what other sites may have directed you to us.Ifyoudonotallowthese cookies, you will experience less targeted advertising. Our advertising partners can use these cookies to understand your interests and show you relevant adverts on other websites across the internet. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. You can find the advertising cookies weuseoneach website by clicking the links below.
What cookies have been deployed on our websites?
www.newireland.ie
Name of Cookie | Description | Category | Duration | Cookie Provider |
CookieConsent | Stores the user’s cookie consent state. | Necessary | 1 year | New Ireland |
CookieConsentBulkSetting-# | Enables cookie consent across multiple websites | Necessary | Persistent | Cookiebot |
__utm.gif | Google Analytics Tracking Code that logs details about the visitor’s browser and computer device. | Performance | Session | |
__utma | This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie lasts for 2 years by default and distinguishes between users and sessions. It it used to calculate new and returning visitor statistics.The cookie is updated every time data is sent to Google Analytics. The lifespan of the cookie can be customised by website owners. | Performance | 2 years | |
__utmb | Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit. | Performance | 1 day | |
__utmc | This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. It is not used in most sites but is set to enable interoperability with the older version of Google Analytics code known as Urchin. Inthisolderversions this was used in combination with the __utmb cookie to identify new sessions/visits for returning visitors. When used by Google Analytics this is always a Session cookie which is destroyed when the user closes their browser. | Performance | Session | |
__utmt | This cookie is set by Google Analytics. According to their documentation it is used to throttle the request rate for the service – limiting the collection of data on high traffic sites | Performance | 1 day | |
__utmz | This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour measure of site performance. This cookie identifies the source of traffic to the site – so Google Analytics can tell site owners where visitors came from when arriving onthesite.The cookie has a life span of 6 months and is updated every time data is sent to Google Analytics. | Performance | 6 months | |
_ga | This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a siteandused to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. | Performance | 2 years | |
_gat | UThis cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate – limiting the collection of data on high traffic sites. | Performance | 1 day | |
_gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the web site. | Performance | 1 day | |
r/collect | Third Party Cookie that is used to send data to Google Analytics about the visitor’s device and behaviour. It tracks the visitor across devices and marketing channels. | Advertising | Session | Doubleclick.net |
TS# | Used to ensure website security and fraud detection. | Necessary | Session | newireland.ie |
1.gif | Used to count the number of sessions to the website, necessary for optimizing CMP product delivery. | Necessary | Session | CookieBot |
__utmv | Saves user-defined tracking parameters for use in Google Analytics. | Performance | Session | newireland.ie |
_ga_# | Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. | Performance | 2 years | newireland.ie |
collect | Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels. | Advertising | Session | |
td | Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator. | Performance | Session | |
ads/ga-audiences | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. | Advertising | Session |
www.niaonline.ie
Name of Cookie | Description | Category | Duration | Name of provider of cookie |
TS# | This is a security Cookie that ensures the end user is authenticated and the service is consistently delivered. | Necessary | Session | New Ireland |
IV_JCT | Authentication Cookie that requests a resource using a dynamically generated server-relative URL to allow authentication. | Necessary | Session | New Ireland |
PD-S-SESSION-ID | Authentication Cookie used to keep track of the user s web session. Ends when user session ends. | Necessary | Session | New Ireland |
acceptsCookies | Keeps a record of the session to ensure that necessary Cookies function. | Necessary | Session | New Ireland |
CookieConsent | Stores the user s cookie consent state. | Necessary | 1 year | New Ireland |
www.advice.niaonline.ie
Name of Cookie | Description | Category | Duration | Name of provider of cookie |
CookieConsent | Stores the user s cookie consent state. | Necessary | 1 year | New Ireland |
niac.Identity.Application | OAuth2 authorize for CSRF protection. | Necessary | 1 hour | Ignition | idsrv.session | Session cookie | Necessary | Session | Ignition |
1.gif | Used to count the number of sessions to the website, necessary for optimizing CMP product delivery. | Necessary | Session | CookieBot |
sumoLogicOpenTelemetryRumSessionId | Browser telemetry | Performance | Session | Sumo Logic |
AWSALB | Load balancing for Sumo Logic collector | Necessary | 1 hour | Sumo Logic |
AWSALBCORS | Load balancing for Sumo Logic collector | Necessary | 1 hour | Sumo Logic |
_ga | Google Analytics | Advertising | 682 days | |
_gid | Google Analytics | Advertising | 682 days | |
_gcl_au | Google Tag Manager | Advertising | 71 days |
Name of Cookie | Description | Category | Duration | Name of provider of cookie |
TS# | This is a security Cookie that ensures the end user is authenticated and the service is consistently delivered. | Necessary | Session | New Ireland |
EMPOWERJSESSIONID | This Cookie maintains the users browser session with the application | Necessary | Session | New Ireland |
CookieConsent | Stores the user’s cookie consent state. | Necessary | 1 year | New Ireland |
www.bilpensionschemesonline.ie
Name of Cookie | Description | Category | Duration | Name of provider of cookie |
TS# | This is a security Cookie that ensures the end user is authenticated and the service is consistently delivered. | Necessary | Session | New Ireland |
EMPOWERJSESSIONID | This Cookie maintains the users browser session with the application | Necessary | Session | New Ireland |
CookieConsent | Stores the user s cookie consent state. | Necessary | 1 year | New Ireland |
fundcentre.newireland.ie
Name of Cookie | Description | Category | Duration | Name of provider of cookie |
CookieConsent | Stores the user’s cookie consent state for fundcentre | Necessary | 1 year | New Ireland |
Annualised | This cookie ensures the fundcentre service is consistently delivered. | Necessary | 1 day | New Ireland |
selectedFilter | This cookie ensures the fundcentre service is consistently delivered. | Necessary | Session | New Ireland |
Testing | This cookie determines whether the browser accepts cookies. | Necessary | 1 day | New Ireland |
priceDate | Presents the default price for the given date. | Necessary | 1 day | New Ireland |
helpClosed | Enables the help window to pop-up when selected. | Functional | 1 day | New Ireland |
favFunds | Allows the end user to select funds to view. | Functional | 1 day | New Ireland |
fundsToCompare | Allows the end user to select funds to view and to compare against each other. | Functional | Session | New Ireland |
browserWarningClosed | Alerts where the browser in use is not supported. | Necessary | 1 day | New Ireland |
_ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | Performance | 2 years | |
_gat | Used by Google Analytics to throttle request rate | Performance | 1 day | |
_gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the web site. | Performance | 1 day | |
qualifiedFilter | Display funds only available to Qualified Investors (applicable on Bank of Ireland Private Banking only) | Functional | Session | New Ireland |
OriginFactSheet | Tracks what was the last page visited and refreshes the list of funds to compare whether the last paged visted was a factsheet | Functional | Session | New Ireland |
TS# | Used to ensure website security and fraud detection. | Necessary | Session | New Ireland |
_ga_# | Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. | Performance | Session |
fundcentre.privatebanking.ie
Name of Cookie | Description | Category | Duration | Name of provider of cookie |
CookieConsent | Stores the user’s cookie consent state for fundcentre | Necessary | 1 year | New Ireland |
TS# | This is a security Cookie that ensures the end user is authenticated and the service is consistently delivered. | Necessary | Session | New Ireland |
Selected Filter | This cookie ensures the fundcentre service is consistently delivered. | Necessary | Session | New Ireland |
Testing | This cookie determines whether the browser accepts cookies. | Necessary | 1 day | New Ireland |
priceDate | Presents the default price for the given date. | Necessary | Session | New Ireland |
StructuredProductsWarningClosed | Enables the end user to display the products in PDF | Necessary | Session | New Ireland |
helpClosed | Enables the help window to pop-up when selected. | Functional | 1 day | New Ireland |
favFunds | Allows the end user to select funds to view. | Functional | 1 hour | New Ireland |
favComparisons | Allows the end user to select funds to view and to compare against each other. | Functional | 1 day | New Ireland |
fundsToCompare | Allows the end user to select funds to view and to compare against each other. | Functional | Session | New Ireland |
browserWarningClosed | Alerts where the browser in use is not supported. | Necessary | 1 day | New Ireland |
_ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website.. | Performance | 2 years | |
_gat | Used by Google Analytics to throttle request rate. | Performance | 1 day | |
_gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the web site. | Performance | 1 day | |
Qualified Filter | This cookie ensures the fundcentre service is consistently delivered.. | Functional | 1 day | |
Origin Factsheet | This cookie ensures the fundcentre service is consistently delivered. | Functional | 1 day |
fundcentre.bankofireland.com
Name of Cookie | Description | Category | Duration | Name of provider of cookie |
CookieConsent | Stores the user’s cookie consent state for fundcentre | Necessary | 1 year | New Ireland |
Selected Filter | This cookie ensures the fundcentre service is consistently delivered. | Necessary | Session | New Ireland |
Testing | This cookie determines whether the browser accepts cookies. | Necessary | 1 day | New Ireland |
priceDate | Presents the default price for the given date. | Necessary | Session | New Ireland |
StructuredProductsWarningClosed | Enables the end user to display the products in PDF | Necessary | Session | New Ireland |
helpClosed | Enables the help window to pop-up when selected. | Functional | 1 day | New Ireland |
favFunds | Allows the end user to select funds to view. | Functional | 1 hour | New Ireland |
favComparisons | Allows the end user to select funds to view and to compare against each other. | Functional | 1 hour | New Ireland |
fundsToCompare | Allows the end user to select funds to view and to compare against each other. | Functional | Session | New Ireland |
browserWarningClosed | Alerts where the browser in use is not supported. | Necessary | 1 day | New Ireland |
_ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | Performance | 2 years | |
_gat | Used by Google Analytics to throttle request rate. | Performance | 1 day | |
_gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the web site. | Performance | 1 day | |
Qualified Filter | This cookie ensures the fundcentre service is consistently delivered.. | Functional | 1 day | |
Origin Factsheet | This cookie ensures the fundcentre service is consistently delivered. | Functional | 1 day |
How can you manage cookies?
When you visit our websites or use our apps, you can choose to allow all cookies, or manage them through your cookie settings. You have the option of selecting the categories of cookies (apart from necessary ones) that you want to allow. You can update your cookie preferences using the links below for each website.
The following websites only deploy cookies that are necessary for services that are explicitly requested by the user for their visit as per Regulation 5(5), SI 336 of 2011 (the ePrivacy Regulations). Those websites are:
- www.niaonline.ie
- www.nipensionschemeonline.ie
- www.bilpensionschemeonline.ie
Changing your browser settings
You can also change the settings on your web browser to accept or reject all, or certain types of cookies. You will still be able to use most of our websites with no loss of functionality if cookies are disabled from the web browser. However, if you reject necessary cookies you may not be abletouseoraccesscertain banking service on your device. Information on how to manage and disable cookies can generally be found in the privacy and help section of your browser s website. If you want to disable cookies on other devices or browsers, you will need to disable the cookies on each device and on each browser separately. Find out how to manage and disable cookies on popular browsers:
Visit www.aboutcookies.org for info about managing or opting out of receiving cookies. Visit www.youronlinechoices.com for info about opting out of advertising cookies.
Handy tips
Multiple users
If more than one person uses your device or if you share an IP address, the choices set by other people will apply to you as well, unless you change them. For example, if you share a computer with your family, you may see advertisements based on sites other family members have visited.
Cookies that are already on your device
Turning off cookies will not get rid of any that have been downloaded in the past. To get rid of them, you must delete them from your browser.
Changes to this policy
We may change this policy from time to time as we need to. If we make any changes, we will post those changes here. Questions, comments, requests or complaints? Please get in touch with our Data Protection Officer. For New Ireland customers Postal Address: New Ireland Assurance, 87- 89 Pembroke Road, Ballsbridge, Dublin 4, D04 X738 Email: dataprotection@newireland.ie Telephone: (01) 523 9810 For Bank of Ireland Life customers Postal Address: Bank of Ireland Life, 87- 89 Pembroke Road, Ballsbridge, Dublin 4, D04 X738 Email: dataprotection@bankofirelandlife.ie Telephone: (01) 703 9537
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Legal Statement Access to this website and the use of information on it is subject to the following Terms and Conditions of use. You should carefully read these Terms and Conditions of use. By proceeding further and accessing the pages of this website you will be deemed to have accepted and agreed to be bound by these Terms and Conditions of use. Information appearing on the website is provided in accordance with and subject to the laws of Ireland and the laws of Ireland govern the conduct and operation of this website. The courts of Ireland have exclusive jurisdiction over all claims or disputes arising in relation to, out of, or in connection with, the Terms and Conditions of use of this website, the information contained in this website and its use. Any such claims or disputes shall be resolved in accordance with the laws of Ireland. The information in this website is not provided and should not be used in any State or jurisdiction where accessing or use of such information is prohibited, whether in the format in which it is presented in this website or howsoever. If you have any doubt about the legality of your using this website, you should not continue any further and immediately exit the website. New Ireland accepts no liability arising from the use or viewing of the website which is in contravention of the laws of the jurisdiction in which you are resident, domiciled or located. Residents of the Republic of Ireland only are eligible to access and use this website and apply for the products listed. Any person who is a minor or otherwise unqualified to be a party to a contract is not entitled to apply for any of the products listed on the website. The information in this website does not constitute a recommendation, or an invitation to buy, or an offer to sell or the solicitation of investments, financial or insurance services by New Ireland Assurance or any other contributor to or link from this website. Any application for a policy will be deemed to be an offer by you for a policy subject to the conditions set out herein. New Ireland is not providing any advice as to whether or not the product suits your needs and/or circumstances. By submitting a signed application to New Ireland you warrant and confirm that you understand and comply with all of the information contained herein. New Ireland reserves the right to decline applications and to void any transaction entered into by a prohibited person. If you choose to apply for any policy then you should carefully read all information supplied prior to completing any application form. Please note that the value of investments can fall as well as rise. Past performance is not a guide to future returns, which depend on future investment performance. On receipt of a completed and signed application form together with any other information required and provided your application is accepted by New Ireland and the required premium is received by New Ireland, we will send you a policy schedule plus other documents. A policy will only come into force at that point. You may not apply for a policy online as New Ireland does not operate an online distance sales service. We would instead encourage you to meet with an insurance intermediary who will provide you with a full personal financial review and advise you as to the suitability of the policy for you or to contact us directly on 01 617 2000. While care has been taken in the preparation of the information contained in this website, the information is of a general nature and users should not rely on any information contained in the website in relation to a specific issue with out taking financial, insurance, investment or other professional advice. Information contained in this website is subject to change and to being updated without notice from time to time. No member of New Ireland Assurance (or any other person involved with the provision and maintenance of this website) accepts any responsibility for or makes any representation or warranty or undertaking of any kind (whether express or implied) in relation to the analysis or information contained in this website and to the completeness, timeliness, availability, suitability, reliability or accuracy of such information. The use of such information is at the user’s sole risk. New Ireland does not accept any liability for any loss or damage of any nature including but not limited to loss of profits, goodwill or any type of financial or other pecuniary or direct or special indirect or consequential loss howsoever arising whether in negligence or for breach of contract or other duty as a result of (i) use of this website including but not limited to any electronic mail messaging and internet communication that may arise from, in the course of or pursuant to such use; and/or (ii) reliance on the information contained in this website, whether a) downloaded or not b) authorised or not. New Ireland reserves the right to suspend or withdraw access to the pages of this website without notice at any time and accepts no responsibility for these pages or the website not being available at all times. No member of New Ireland (or any other person involved with the provision and maintenance of this web site) provides any warranty as to the freedom of this site from errors, defects, viruses or other forms of harmful or malicious programs, components or macros. Messages and information passing over the Internet may not be free from interference by third parties and should be independently verified. You should not disclose data over the Internet unless you have satisfied yourself as to the security of the technology/encryption. New Ireland Assurance cannot guarantee the privacy or confidentiality of information relating to you that passes over the internet. In accessing this website and in availing of the services/information available on or via this website, you are deemed by these Terms and Conditions of use to accept that electronic mail messaging and Internet communication may not be free from interference by third parties and may not remain confidential. In all circumstances the use by you of this website is at your sole risk. New Ireland will hold and use your personal data in the manner set out in its Privacy Statement. However in the event of a conflict between the Privacy Statement and these Terms and Conditions of use, the Terms and Conditions of use shall prevail. This website contains hypertext links to websites not maintained by New Ireland. New Ireland Assurance does not endorse or represent the reliability, accuracy, or quality of any information, goods, services, or products displayed or advertised on such other websites. No member of New Ireland is or shall be (or be deemed to be) a party to any contract that you may enter into with the providers of such goods, services or products. You are reminded that different terms and conditions of use will apply to you as a user of such websites. New Ireland hereby disclaims any and all liability for the content of such websites and any loss or damage of any nature suffered by you as a result either: (a) of accessing or using such websites; or (b) availing of or acquiring any or all of the goods, services or products advertised or available on or via such websites. The accessing and use by you of such websites is at your sole risk. No third party is permitted to create a link from another website to this website without New Ireland’s prior written consent (which consent if granted may be revoked at any time without explanation). The information contained in this website is, unless otherwise specifically stated, the property of New Ireland Assurance. The information and material contained on this website is for personal use only and may not be copied, printed, published, transmitted, amended or reproduced in any form whatsoever without the prior consent of New Ireland Assurance. New Ireland Assurance grants personal users permission (a licence) to: All intellectual property rights associated with the website and its contents are reserved to New Ireland and its licensors. These Terms and Conditions of use shall also apply, subject to alterations as necessary, to attempted access of the website and attempted use of information on it. In the event that any provision in these Terms and Conditions of use is held to be unenforceable or invalid, such provision shall be severed and the remaining provisions shall be enforceable to the fullest extent permitted by the laws of Ireland. Throughout this website and these Terms and Conditions of use New Ireland Assurance Company plc is referred to as ‘New Ireland Assurance’, ‘We’ and/or ‘New Ireland’. MSCI Content Copyright MSCI 2011. Unpublished. All Rights Reserved. This information may only be used for your internal use, may not be reproduced or redisseminated in any form and may not be used to create any financial instruments or products or any indices. None of this information is intended to constitute investment advice or a recommendation to make (or refrain from making) any kind of investment decision and may not be relied on as such. Historical data and analysis should not be taken as an indication or guarantee of any future performance, analysis, forecast or prediction. This information is provided on an “as is” basis and the user of this information assumes the entire risk of any use it may make or permit to be made of this information. Neither MSCI, any or its affiliates or any other person involved in or related to compiling, computing or creating this information makes any express or implied warranties or representations with respect to such information or the results to be obtained by the use thereof, and MSCI, its affiliates and each such other person hereby expressly disclaim all warranties (including, without limitation, all warranties of originality, accuracy, completeness, timeliness, non-infringement, merchantability and fitness for a particular purpose) with respect to this information. Without limiting any of the foregoing, in no event shall MSCI, any of its affiliates or any other person involved in or related to compiling, computing or creating this information have any liability for any direct, indirect, special, punitive, consequential or any other damages (including, without limitation, lost profits) even if notified of, or if it might otherwise have anticipated, the possibility of such damages.” At New Ireland we are committed to ensuring the privacy of your information. We understand that as a customer or visitor using the New Ireland web site, the privacy and the security of your confidential information when online is very important to you. The purpose of our Privacy Statement is to outline New Ireland’s practices in this area. PLEASE NOTE that this Privacy Statement is subject to the Terms and Conditions of use of the New Ireland website. We recommend that you read the Terms and Conditions of use. If there is a conflict between the Terms and Conditions of use and this Privacy Statement, the Terms and Conditions of use shall prevail. Except as otherwise provided, terms used herein and defined in the Terms and Conditions of use shall have the same meaning that is given to them in the Terms and Conditions of use. The contents of this Privacy Statement are subject to change and to being updated without notice from time to time. The Information We Collect As you browse through our web site, our web server collects information about your visit, not about you personally. We gather and monitor statistics such as: We will only ask for personal information from which you can be identified (such as your name, address, email address etc.) where the information is required for a specific purpose e.g. to reply to any queries or questions that you may have. This gathering of information is consistent with our normal work practices. All information provided to us by you will be treated with the utmost confidentiality in accordance with all applicable legislative and regulatory standards. If you ever decide that you no longer wish us to keep or use information or you want the information to be revised or updated, please feel free to contact us. We will remove or amend the information as appropriate in accordance with applicable legislative and regulatory requirements. (Please also note the paragraph headed INTERNET FRAUD below) See here for details on our use of “Cookies” Disclosure of Information New Ireland will not divulge personal information to a third party unless: For the purposes of verification, fraud prevention and detection and risk management we will exchange information with reputable reference sources and clearing house services. Security of Information At www.newireland.ie we understand how important the security and confidentiality of your information is to you. Keeping customers’ information secure is a top priority for New Ireland. Our goal is to protect your information on the Internet in the same way as we would our normal business information. However, public internet email is a communication channel which cannot be guaranteed to be secure. As such, there are no guarantees that any email or its contents: As a result New Ireland cannot guarantee the privacy or confidentiality of information relating to you passing over the Internet. Internet Fraud A number of financial organisations and their customers have recently been the target of hoax e-mails that are aimed at gathering Internet/account/policy details of the customers. Some of these hoax e-mails have encouraged or facilitated contact with hoax websites that purport to be (but are not) the website of the relevant financial organisation. In all cases, we would advise you to be cautious as regards disclosing your personal details. In particular, you should note that we will only ever request your personal details if:(i) you are seeking to initiate e-mail contact with us via this website; or (ii) you initiate a request for a particular service via this website and we require certain personal details to provide you with the requested service e.g. where the requested service is a request for a telephone call from a sales advisor, or a request for a pensions information pack or other product information etc. Hyperlinks Some of the pages on this website contain hypertext links to websites not maintained by New Ireland. You are reminded that different terms and conditions of use will apply to you as a user of such websites. In addition such websites may not attain the same privacy standards that New Ireland maintains.
Technical Issues
We’re experiencing technical difficulties and that means your call may not get through to the right team. As a result you may be on hold longer than we would like. We are working hard to fix this and suggest you call us back later. You can continue to contact us by email, you can get the right email address for you by clicking here.