Ready Retire – our digital retirement claims solution
The retirement claims process has traditionally been paper-heavy and time-intensive, at one of the most important moments in your client’s financial journey.
With Ready Retire, we’re setting new standards in retirement claims with our new fully rounded digital retirement claims solution.
Delays caused by the paper process? Uncertainty about requirements? Incomplete forms? Ready Retire puts an end to all of this giving you more time to focus on what really matters – providing meaningful advice to your clients.
Watch our short video to see how we’re transforming how retirement claims are processed
Benefits
Significantly reduces the time to process a retirement claim
Covers retirement claims for all New Ireland pension products – both retail and company plans
Caters for all retirement outcomes – whether that’s an ARF, annuity or simple cash outcome - even if it’s with an external provider
If selected, seamless transition to New Ireland ARF through integrated ARF application
Clients registered on the mynewireland customer portal can initiate a retirement claim online before it’s digitally handed over to their chosen Advisor to complete through Broker Portal
Intuitive process with dynamic, simplified question sets provides clear guidance and helps to ensure retirement claims are right first time
Efficient joined up process with a single claims journey - submit one claim for multiple policies
Clients can easily and instantly nominate their chosen Advisor to complete the claim without the need for agency change or letters of authority
Clients can update personal details including their address, date of birth and PPSN within the claim journey
Clients can check the status of their claim at any time under 'My Requests' in their mynewireland account
How it works
Client initiates retirement claim on mynewireland
- Clients logs into or registers on the mynewireland customer portal
- Selects 'Retirement Claim Form'
- Verifies their personal information, provides their bank account details, and uploads identification documentation
- Nominates an Advisor to complete the claim
- Reviews claim information and submits
- Claim is digitally handed over to their chosen Advisor for completion
Advisor progresses claim through Broker Portal
- Retirement claim case appears on Advisor’s Broker Portal
- Reviews claim information client has submitted
- Selects retirement plan(s) to be claimed
- Completes questions related to claim and provides supporting information and documentation if needed
- Selects retirement options - ARF, annuity or simple cash, along with tax free lump sum option
- Reviews summary of claim and declaration is automatically generated via Docusign to client
- Claim is auto-submitted after client signs the declaration via Docusign
ARF/annuity application
- Seamless transition through integrated ARF application for New Ireland ARF
- Existing application process for New Ireland annuity
Claim assessment and completion
- Retirement claim is assessed by New Ireland Retirement Claims Team
- Advisor receives notification of completion of claim or any additional requirements
- Client can see status update on mynewireland that claim has been completed and receives relevant documentation
- Funds transferred to the bank account nominated by client
- Where relevant the remaining fund value is used to purchase the selected post retirement product(s)
Contact us
For more on how Ready Retire is transforming the retirement claims experience, please contact your New Ireland Account Manager.
For queries in relation to a specific retirement claim, please contact the relevant team.
Individual Retirement Claims
retirement@newireland.ie
01 6172796
Group Retirement Claims
groupretirement@newireland.ie
01 617 2680