A heritage of supporting brokers
New Ireland has an incredible heritage of supporting brokers and delivering for their clients. We are very proud of this heritage and we are more determined and committed than ever to continue this heritage, build on the strong growth and transformation we have experienced, using it to deliver an excellent experience and ensure New Ireland is the company of choice for brokers, now and into the future. We want to:
- Maximise the benefits of our new technology:
Digitisation has positively impacted service levels, so we want to accelerate this trend and ensure more brokers and customers experience the benefits.
- Continue to develop and enhance our new technology:
Ensuring it is a game changer for brokers in terms of how they do business with New Ireland and the service levels we deliver.
- Retain, recruit, train and develop colleagues:
Ensuring we always have the right resources, experience and capability to deal with the strong growth we are experiencing, the more complex product processes and queries and ensuring an excellent all round service experience, not just on our digital platforms.
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