This year’s annual Customer Service Awards Ireland ceremony saw New Ireland’s Individual Pensions New Business Team win the prestigious title Financial Services Customer Service Team of the Year and the grand prix Overall Customer Service Team of the Year 2007.
Commenting on the awards, Brian Forrester, Managing Director, New Ireland said, “Winning these awards is a real tribute to the hard work and commitment to excellence in customer service by everyone at New Ireland. The Individual Pensions New Business Team has consistently demonstrated high standards in customer service to our Customers and Brokers alike, and it is a fantastic reward to receive independent recognition for this ongoing commitment. Excellence in customer service is a key differentiator for all businesses in what is a highly competitive marketplace, and we will continue our focus on this key priority.”
The purpose of the annual awards is to promote and recognise excellence in Customer Service not only across financial services, but also across a whole spectrum of Irish industries including the public sector. The range of Award categories recognise the most important customer service activities, best practice, and innovation in customer service, which are vitally important for success in today’s business climate.
New Ireland Assurance Company plc is regulated by the Financial Regulator and is a member of Bank of Ireland Group.