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New Ireland will promise you a service delivery timeframe when you call as part of our Broker commitment
Sales support+353 (0)1 617 2444
Broker underwriting Dublin+353 (0)1 511 9297
Broker new business Dublin+353 (0)1 632 2000
Life & Pensions technical+353 (0)1 617 2780
Broker underwriting country+353 (0)1 511 9298
Broker new business country+353 (0)1 632 2322
Our new Broker Centre is located at 1st Floor, 87- 89 Pembroke Road, Ballsbridge, Dublin 4.
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CCMA Awards- New Ireland voted Number 1

November 27, 2012

New Ireland is delighted to announce its top placings in the 2012 Contact Centre Management Association (CCMA) awards. The Company was voted Best Customer Retention Team 2012 and was highly commended in the Contact Centre category.

The feedback from the judges spoke of New Ireland’s customer focus and commitment to quality:

‘’We were impressed with New Irelands approach to process improvement; in particular the customer focused policy changes implemented which make it easier for customers to do business with them. This programme truly focuses on using customer and staff feedback to drive change and improvement, resulting in a high performing, customer-focused retentions culture.”

 

 

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